Business Continuity
Disclosure Notice To Clients
Our firm’s policy is to respond to a Significant Business Disruption (SBD) by safeguarding employees’ lives and firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. In the event that we determine we are unable to continue our business, we will assure customers prompt access to their funds and securities.
Our business continuity plan addresses: data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; and regulatory reporting.
The placement issuers maintain all records related to your investments and account holdings and backs up important records in accordance with their business continuity plan. For more information on their contingency plan, please contact the sponsor or issuer directly at the telephone number provided on your offering documents or through their website.
Significant Business Disruptions: The Company’s plan takes into account two kinds of Significant Business Disruptions, internal and external. Internal SBDs affect only the Company’s ability to communicate and do business, such as a fire or loss electrical power in the office or building.
External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a natural disaster, or another event that causes a wide-scale, regional disruption in essential services.
Internal SBDs: In the event of a disruption in the Company’s business operations due to an internal SBD, the Company will attempt to continue to conduct business as usual by utilizing alternative communication methods (if available), such as the Internet, cell phones, etc., or by moving our operations to an alternative location.
If personnel or operations must be moved to an alternate location, the Company anticipates that it will resume operations within 6 hours.
External SBDs: In the event of a disruption in the Company’s business operations due to an external SBD, the Company will attempt to continue to conduct business as usual by moving its operations to an alternative location outside the effected area, if possible, or by providing customers with alternative communication arrangements, as indicated below, to conduct business or to access information regarding their funds and securities.
The Company will attempt to resume business within 24-48 hours and to keep its customers informed regarding relevant events to the best of its ability based on the circumstances.
In all cases, the Company will resume normal business operations as soon as it is able to do so, based on the type and the extent of the disrupting event.
If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their records.
Communications: In the event you are unable to reach the Company at our main number, please proceed as follows:
- Contact the Company at the following alternate telephone numbers:
- John Fennebresque 704-295-8902
- Emily Fisher 704-332-7800
- Contact the issuer directly at the number listed on applicable offering documents.
- Contact FINRA’s Atlanta District office at the following telephone number for more information on the company’s status and additional instructions: 404-239-6100
Contact information: Any questions regarding the Company’s Business Continuity Plans should be addressed to: John Fennebresque, Fennebresque & Co., LLC by email at jfennebresque@fennebresque.com